Privacy Policy
At Debera Consult, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
1.1 Personal Data
Personally identifiable information that you voluntarily provide to us when you register with us, book a consultation, or otherwise contact us, such as:
- Name, email address, and phone number
- Home or business address
- Date of birth and nationality
- Educational and employment history
- Passport and identification details
- Other information relevant to your consultation needs
1.2 Derivative Data
Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
1.3 Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services. All financial information is stored by our payment processor, Santim Pay, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
2. Use of Your Information
We may use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as appointment confirmations and updates
- Respond to your comments, questions, and requests
- Communicate with you about services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal and regulatory requirements
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
3.1 By Law or to Protect Rights
If we believe the release of information is appropriate to comply with the law, enforce our policies, or protect our or others' rights, property, or safety.
3.2 Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
3.3 Educational Institutions and Government Agencies
With your consent, we may share your information with educational institutions, embassies, immigration authorities, or other relevant parties as necessary to provide our consulting services.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Children's Privacy
Our services are not intended for use by children under the age of 18, and we do not knowingly collect information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.
7. Your Rights
You have certain rights regarding your personal information. These include:
- The right to access the personal information we hold about you
- The right to request correction of any inaccurate personal information we hold about you
- The right to request deletion of your personal information
- The right to withdraw your consent where we rely on consent as the legal basis for processing
To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Debera Consult
Bole Road, Addis Ababa, Ethiopia
Email: info@deberaconsult.com
Phone: +251968357007
Last Updated: May 1, 2023